Glenn Bartley / 3214 Wordsworth Street / Victoria, BC / V8P 4B6
CONFIRMATION
We will confirm receipt of your payment by email and/or telephone within
48 hours. If for some unforeseen reason, you do not receive confirmation
please email us immediately at:
CANCELLATIONS, DELAYS & REFUNDS
IF YOU CANCEL:
Refund
of workshop payment (not including deposit), less $250 administration
fee, will be made if cancellation is received up to
120 days before departure.
Thereafter, all deposits and payments are not refundable.
At our
discretion we may apply a deposit credit to be used within 1 year of
workshop date. Please note that price increase adjustments may apply.
Do to the administrative tasks involved, advertising, book keeping,
etc. there will be a $250 administrative fee invoked for switching
and/or canceling workshop(s).
This policy only
applies to payments made to Glenn Bartley or Glenn Bartley Nature
Photography Inc. Airline tickets or other travel arrangements that you
have made that are not included in the tour fee and purchased
separately often carry penalties for cancellation or change, or may be
non-refundable. Additionally, if you take out trip insurance the cost
of the insurance is not refundable so it is best to purchase the
policy just prior to making full payment for the tour or at the time
you purchase airline tickets, depending upon the airlines
restrictions.
There shall be
NO REFUND for weather delay or cancellation because of weather before
arrival or during the scheduled workshop. Glenn Bartley Nature
Photography Inc is not responsible for any additional costs that may
be incurred by weather delays or cancellations due to weather, flight
delays, or otherwise.
To protect
yourself against unforeseen scenarios that may arise for you -
Insurance is essential.
If you have any
questions, or do not understand this policy as it is written here,
please ask us to explain in detail further. Otherwise, we are assuming
that you understand fully the protocol written in this policy.
IF WE CANCEL
We reserve the right to
cancel any tour for which there are insufficient reservations not less
than 90 days before the departure date. In the event of a cancellation
by Glenn Bartley Nature Photography Inc due to insufficient
reservations, all deposits and other payments made to Glenn Bartley
Nature Photography Inc. will be refunded in full. Please note that if
a trip must be cancelled or postponed due to factors outside of the
control of Glenn Bartley Nature Photography such as (but not limited
to) civil unrest in the destination country, a pandemic, an airline
strike, etc. a full refund should not be expected by the participant.
We ask that you wait to make any travel arrangements until the tour
minimum numbers have been confirmed as these funds cannot be refunded.
Glenn Bartley Nature Photography Inc. will not be responsible for any
cancellations necessary for airline or other travel arrangements.
TOUR ALTERATIONS
Changes in the itinerary may
occur even though tours are carefully planned. Changes will be made to
the stated itinerary if in our professional opinion it will benefit
the workshop and its participants by providing better photographic
opportunities. Any major changes to the itinerary will be advised in
the final tour details sent on receipt of the final balance. A change
in the order that locations are visited is not deemed to be a major
change. Should a major change of itinerary or schedule be forced upon
us while the tour is in progress (for example due to strikes, weather
delay or breakdown) any additional costs are the responsibility of the
participants. Once again, we insist that travel insurance is
essential.
PASSPORT, VISA AND HEALTH REQUIREMENTS
All participants are
responsible for, and must be in possession of, a full passport, valid
for at least six months beyond the end of the tour. Participants must
also obtain any necessary visas and vaccination certificates required
for the tour. It is strictly up to the participant to ensure that they
have all passport and vaccination records required by the destination
country.
It is the
participants' absolute responsibility to seek medical advice regarding
vaccinations and medication to ensure that they are prepared by the
date of departure. Any medical information supplied by Glenn Bartley
Nature Photography Inc. must be considered as a guide only.
ACCOMMODATION
Accommodation will be in
medium-standard hotels/motels. Single rooms are normally available at
extra cost. If you are traveling singly, but want to share a room,
every effort will be made to find someone of the same sex for you to
share with; if this is not possible, however, Glenn Bartley Nature
Photography Inc. will have to charge you a single supplement.
Please note that
medium-standard hotels in less developed countries may not have the
same level of facilities as we enjoy in the developed world and the
food may not be what you are accustomed to. On very rare occasions the
accommodation that has been reserved for the tour may not be available
and under such circumstances the leader will obtain alternative
accommodation of a similar standard.
TRAVEL INSURANCE
INTERNATIONAL
- For international destinations outside of the USA or Canada we
insist that all participants traveling with Glenn Bartley Nature
Photography Inc. purchase Trip or Travel Insurance to cover
circumstances that may cause travel difficulties or losses you may
incur, of which Glenn Bartley Nature Photography Inc. is not
responsible. Glenn Bartley Nature Photography Inc. will insist on
seeing proof of travel insurance coverage being in effect prior to
departure for all international tours. Insurance should ensure that
the necessary protection is provided against loss of deposit and
medical costs, which can be very high should you fall ill during the
tour. Please note that travel insurance rarely provides sufficient
cover for expensive photography equipment; you are therefore
recommended to add this to your home insurance policy or as a separate
policy prior to departure.
DOMESTIC
- For destinations within Canada and the USA we strongly
suggest Trip or Travel Insurance to all our participants to cover any
unseen situations occurring before or during the trip that would cause
losses not covered by our policy, of which Glenn Bartley Nature
Photography Inc. is not responsible.
RESTRICTIONS ON PARTICIPATION
Glenn Bartley Nature
Photography Inc. workshops do not normally entail strenuous
activity. If the activity level is intended to be high this will be
discussed in the tour itinerary. Nevertheless, participants must be
able to complete moderate walks/hikes with their required photo gear
sometimes on uneven or slippery surfaces, to meet the schedule of all
of our photo workshops. If you have any health problems or physical
limitations, you are required to advise Glenn Bartley Nature
Photography Inc. prior to booking. Depending upon the itinerary of the
tour we can usually arrange for a half or a full day's rest for those
who wish to opt out of a photo shoot at any time. We will do our best
to make our workshops work for you.
ERRORS AND OMISSIONS
At Glenn Bartley Nature
Photography Inc. I take the greatest care to ensure that the
information presented on our website and the materials we distribute
is accurate. However, mistakes can occur. Unless the error or omission
has a major effect on the tour to the extent that the photographic
opportunities are drastically altered no claim for compensation can be
entertained.
OUR RESPONSIBILITY
Glenn
Bartley Nature Photography Inc. will take all reasonable steps to
ensure that all services provided are of an acceptable standard. We
cannot, however, accept liability for physical injury, loss, damage or
expense resulting from any event whatsoever beyond our control.
Insurance is therefore absolutely essential.
By agreeing to participate
in a Glenn Bartley Nature Photography Inc. workshop, each tour
participant and each parent or legal guardian of a tour participant
who is under 18 agrees to release, indemnify, and hold harmless Glenn
Bartley Nature Photography Inc., its agents, servants, employees,
shareholders, officers, directors, attorneys, and contractors as more
fully set forth in the liability waiver that will be provided.
Glenn Bartley Nature
Photography Inc. acts only as an assistant/consultant for the
passenger in regard to travel, whether by railroad, motorcar,
motor-coach, boat, airplane, or other means, and assumes no liability
for injury, damage, loss, accident, delay, or irregularity caused by
defect in such vehicles or for any reason whatsoever, including the
acts, defaults, or bankruptcies of any company or person engaged in
conveying the passenger or in carrying out the arrangements of the
tour.
Glenn Bartley Nature
Photography Inc. accepts no responsibility for losses or additional
expenses due to delay or changes in air or other services, sickness,
weather, strike, war, pandemics, quarantine, or other causes. The tour
participant shall bear all such losses and expenses. Baggage is at the
owner's risk entirely.
Participants should be in
good health before undertaking a tour. If you have questions about the
physical requirements of a tour, please contact us for further
information.
Participants should prepare
for the tour by reading the detailed itinerary. Each participant is
responsible for bringing appropriate clothing and equipment as
recommended by Glenn Bartley Nature Photography Inc..
The receipt of your tour
deposit shall be deemed to be consent to the above conditions. Each
photo workshop participant and each parent or legal guardian of a tour
participant who is under 18 shall sign and deliver the terms and
conditions document at the time of registration.
QUESTIONS
If you have any questions, or do not understand this policy as it is written here, please contact us to explain it further. Otherwise, we are assuming that you understand fully our policies as they are written in this document. You may contact us at:
Or by phone at:
1 - (250) 412-2904 (Glenn)